Account Director, Client Services

  • New York, NY
  • Full Time
  • Client Services
  • Experienced

Attractions and Destinations 

AKA NYC is an award-winning, fully integrated advertising agency with unparalleled expertise across the arts & entertainment, leisure, travel, retail, and tourism sectors. With a focus on creativity, innovation, and consumer experiences, we have a proven record of delivering cross-platform campaigns that get results for new brands and iconic institutions alike. Our clients include Harry Potter and the Cursed Child, The Metropolitan Museum of Art, Tina The Musical, Funny Girl The Musical, Edge at Hudson Yards, New York YMCA, and many others.  

We are seeking an experienced Client Account Director to oversee a selection of our key Attractions and Destinations clients. The Client Account Director is a full-time exempt position that is based in New York City. 


Client collaboration: You will be the primary point of contact for a select number of our attraction and destination clients.

Creative thinking: You will deliver sound campaign strategy to your clients and brief/guide creative output from our in-house Creative team.

Media maven: You will oversee and implement sound cross-platform media strategy delivered by our in-house Media team. 

Critical thinking: Working with our in-house Business Intelligence team, you will assess and report on the success of our campaigns, making pro-active recommendations to your clients where necessary. 

Leading and Mentoring: You will develop and manage direct report team to deliver best in class service to our clients. 

Big-Picture thinking: You will contribute to the agency’s commercial and business objectives. 

New Business: You will share responsibility to promote and raise profile of the agency with clients and new business prospects. 



  • 5+ years in a Senior Advertising or Marketing role (ideally servicing the entertainment or attractions and destinations industry).
  • Knowledge and understanding of cross-platform advertising campaigns. Ad agency experience is an advance.
  • A commitment to deliver strategic, innovative, and effective integrated campaigns for our clients. 
  • The ability to lead and inspire both clients and colleagues to deliver the best work. 
  • A collaborative approach to problem solving and trouble shooting. 
  • Must be proficient in Microsoft Office, Adobe, and Social Networking platforms  


  • A competitive salary commensurate on market and experience
  • Full medical, dental, and vision insurance.
  • A generous PTO entitlement, including:  
    • 20 days vacation per year  
    • 3 personal/mental health days 
    • 13 paid public holidays 
    • 5 paid sick days 
    • Summer Fridays 
  • Flexible Work from Anywhere policy for specific roles and/or projects
  • Flexible 40-hour week built around core hours M-F 10AM-5PM
  • Hybrid position: minimum three days per week in office.
  • Pet-friendly office.


A Note on Diversity and Inclusion  
At AKA, we believe our team is at its best when we reflect the diversity of our community. We strive to hire and cultivate the best talent so when recruiting we work to actively reach and engage a wide community of people. We’re passionate about creating an inclusive workplace that promotes and values diversity. We believe a diverse team makes us smarter, more creative, and helps us better understand the needs of the audiences we target with our campaigns. 

AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.  

AKA NYC requires all new hires to be fully vaccinated against COVID-19 prior to the first date of on-site work. As required by applicable law, AKA will consider requests for Reasonable Accommodations. 

Sound like a good fit? We’d love to hear from you! 



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