Office Manager

New York, NY
Full Time
Entry Level


AKA NYC is an award-winning, fully integrated advertising agency with unparalleled expertise across the arts & entertainment, leisure, travel, retail, and tourism sectors. With a focus on creativity, innovation, and consumer experiences, we have a proven record of delivering cross-platform campaigns that get results for new brands and iconic institutions alike. Our clients include Harry Potter and the Cursed Child, The Metropolitan Museum of Art, Funny Girl the Musical, Edge at Hudson Yards, New York YMCA, and others.

The Office Manager will manage the daily operations at AKA NYC, ensuring a welcoming and positive on-site experience for all constituents. Reporting to the Chief Financial Officer, the Office Manager is a full-time non-exempt position. This position is fully on-site from 9AM-5:30PM.


  • Serve as first point of contact for clients, vendors, visitors, guests, and colleagues
  • Ensure that the front office environment is professional and welcoming
  • Answer all incoming phone calls and distribute messages
  • Oversee and manage meeting room calendars
  • Maintain a working knowledge of all meeting room AV equipment and assist when needed
  • Organize and coordinate all office catering for client meetings and internal office needs
  • Coordinate the setup, cleaning, and organization of office meeting rooms
  • Support the Senior Manager of IT & Infrastructure by performing periodic facility inspections, checking lightbulbs, air conditioning, copier, kitchen cleanliness, etc.
  • Maintain inventory of office supplies including pantry items, drinks, food, furniture, lightbulbs, copy paper, other supplies and equipment, etc.
  • Maintain organization and inventory of storage spaces
  • Prepare and circulate internal communications as required
  • Manage all incoming and outgoing mail and packages, including FedEx and/or Messenger pickups.
  • Performs other duties as assigned



  • 1+ year of experience with office management/operations experience, ideally a client-facing role
  • Excellent interpersonal and customer service skills and eagerness to provide warm, enthusiastic, knowledgeable, and friendly service to clients, staff, and guests at AKA
  • Experience with Mac and Windows
  • Passion for organization and structure
  • Strong attention to detail
  • Excellent verbal and written communication skills
  • Ability to identify problems and present solutions in a clear and concise manner
  • Demonstrated interest in theatre or performing arts a plus!



  • A competitive salary commensurate on market and experience
  • Full medical, dental, and vision insurance.
  • A generous PTO entitlement, including:
    • 20 days vacation per year
    • 3 personal/mental health days
    • 13 paid public holidays
    • 5 paid sick days
    • ½ day Summer Fridays
  • Pet-friendly office.


A Note on Diversity and Inclusion 
At AKA, we believe our team is at its best when we reflect the diversity of our community. We strive to hire and cultivate the best talent so when recruiting we work to actively reach and engage a wide community of people. We’re passionate about creating an inclusive workplace that promotes and values diversity. We believe a diverse team makes us smarter, more creative, and helps us better understand the needs of the audiences we target with our campaigns.

AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. 

AKA NYC requires all new hires to be fully vaccinated against COVID-19 prior to the first date of on-site work. As required by applicable law, AKA will consider requests for Reasonable Accommodations.

Sound like a good fit? We’d love to hear from you!




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