GROUP ACCOUNT DIRECTOR, CLIENT SERVICES

AKA NYC is an award-winning, fully integrated advertising agency with unparalleled expertise across the arts & entertainment, leisure, travel, retail, and tourism sectors. We are content-forward and data-fueled with a proven record of delivering cross-platform campaigns that get results.

We are proud to partner with some of the most iconic names in entertainment, culture, and live experiences. Our client roster includes Broadway’s biggest shows, world-renowned institutions like The Metropolitan Museum of Art, vibrant attractions such as The New York Botanical Garden, and dynamic sports organizations like the Harlem Globetrotters. From the magic of live theatre to the energy of stadiums and the wonder of cultural landmarks, we craft campaigns that connect audiences with real experiences – providing real stories, real emotions and real connections. 

AKA NYC is seeking an ambitious Group Account Director to manage theatrical accounts. Reporting to the SVP, Head of Theater, the Client Services Group Account Director is a full-time exempt position that is based in New York City. 

WHAT YOU’LL DO (IN BRIEF): 

Client collaboration: You will be the primary point of contact for a select number of our theatrical clients.

Creative thinking: You will deliver sound campaign strategy to your clients and brief/guide creative output from our in-house Creative team.

Media maven: You will oversee and implement sound cross-platform media strategy delivered by our in-house Media team. 

Critical thinking: Working with our in-house Business Intelligence team, you will assess and report on the success of our campaigns, making proactive recommendations to your clients where necessary. 

Leading and Mentoring: You will develop and manage direct report team to deliver best in class service to our clients. 

Big-Picture thinking: You will contribute to the agency’s commercial and business objectives. 

New Business: You will share responsibility to promote and raise profile of the agency with clients and new business prospects. 

WHO WE’RE LOOKING FOR: 

• 7 - 10 years in a Senior Advertising or Marketing role (ideally servicing the entertainment or attractions and destinations industry).
• A commitment to deliver strategic, innovative, and effective integrated campaigns for our clients. 
• The ability to lead and inspire both clients and colleagues to deliver the best work. 
• A collaborative approach to problem solving and troubleshooting. 
• Thorough knowledge of all of AKA's services.
• Understands and delivers against financial goals.
• A roster of well-established client and supplier relationships.
• Must be proficient in Microsoft Office, Adobe, and Social Networking platforms.

WHAT WE OFFER:

The salary range for this position in New York, New York is $125,000 - 150,000 per year. 

The base pay actually offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and years of experience. A discretionary bonus may be provided as part of the total compensation package. 
 
AKA also offers a comprehensive benefits package designed to support your well-being, growth, and balance, including: 

• Comprehensive healthcare & dental – 100% employer-paid for employees
• Generous PTO policy, plus ½-day Summer Fridays to make the most of sunny days
• Hybrid work model – a balance of in-office collaboration (minimum three days per week) and flexibility
• Continuous growth & learning – annual Training & Development fund to sharpen your skills
• Financial wellness perks – student loan repayment or tuition assistance based on tenure
• Paid parental leave – up to 12 weeks to support growing families
• Sabbatical opportunities – recharge and return inspired with paid time off for long-term employees
• A pet-friendly office – because great ideas come with great company 

A Note on Diversity and Inclusion  
At AKA, we believe our team is at its best when we reflect the diversity of our community. We strive to hire and cultivate the best talent so when recruiting we work to actively reach and engage a wide community of people. We’re passionate about creating an inclusive workplace that promotes and values diversity. We believe a diverse team makes us smarter, more creative, and helps us better understand the needs of the audiences we target with our campaigns. 

AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.   

Sound like a good fit? We’d love to hear from you! Please apply through our website. No phone calls or walk-ins, please.